State Farm® Insurance Agent Paul Cribbs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Connie NeSmith
June 27, 2025
5
out of
5
rating by Connie NeSmith
"We've been with State farm since 1988. We've had some claims with them, and they have helped us out a lot since then."
We responded:
"Thank you, Connie, for sharing your experience and for being a loyal customer since 1988. It's wonderful to hear that our team has been able to assist you with your claims over the years. Your trust and satisfaction mean a lot to us, and we're committed to continuing to provide you with the support you need."
Lawn Care Valdosta
May 20, 2025
5
out of
5
rating by Lawn Care Valdosta
"Good service"
We responded:
"Thank you for your feedback and the perfect rating! We're glad to hear that you had a positive experience with our service. Your support is greatly appreciated, and we're here to assist you with any of your insurance needs."
Jimmy Fields
April 21, 2025
5
out of
5
rating by Jimmy Fields
"Paul Cribbs and his staff are very professional and friendly. I’ve been with them ever since Gordon Street"
We responded:
"Thank you so much, Jimmy!"
Cleveland Kyles
April 2, 2025
5
out of
5
rating by Cleveland Kyles
"Very professional, pleasant attitude a Pleasant experience!"
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that you found our service professional and pleasant. Your feedback is greatly appreciated."
Meg Ishikawa
March 21, 2025
5
out of
5
rating by Meg Ishikawa
"Always helped with State Farm employees who are gracious and helpful."
We responded:
"Thank you, Meg, for sharing your positive experience. It's wonderful to hear that our team has been gracious and helpful in assisting you. Your feedback is greatly appreciated!"
Emerson Seago
February 14, 2025
5
out of
5
rating by Emerson Seago
"My entire family has been with State Farm 10+ years. The staff go above and beyond each time for us. I highly recommend State Farm, but I especially recommend Paul Cribbs team."
We responded:
"Thank you, Emerson, for sharing your experience and for being a loyal customer for over a decade. It's wonderful to hear that our team has consistently met your expectations. Your recommendation means a lot to us, and we're grateful for your trust in our services. We look forward to continuing to serve you and your family."
Karen Pierce
February 14, 2025
5
out of
5
rating by Karen Pierce
"Very helpful staff and very friendly, knowledgeable and professional."
We responded:
"Thank you, Karen, for sharing your positive experience with us. We're grateful to hear that our team was helpful, friendly, and professional during your visit. Your feedback is invaluable to us!"
alice wheeler
February 14, 2025
5
out of
5
rating by alice wheeler
"Been with them for years always super helpful and nice great customer service"
We responded:
"Thank you for your positive feedback, Alice! The Paul Cribbs team is always here to assist you. We're grateful to have you as a customer!"
MARSHA WEBB
February 14, 2025
5
out of
5
rating by MARSHA WEBB
"The staff at State Farm is always so friendly and knowledgeable, as a State Farm client for several years -great to work with!!!"
We responded:
"Thank you, Marsha, for your kind words and 5-star review! It's great to hear that our team has been friendly and knowledgeable throughout your time with us. We truly value your trust and loyalty over the years. "
cassandra davis
February 14, 2025
5
out of
5
rating by cassandra davis
"I have been a customer of Paul Cribbs State Farm since 2005. They have and continue to be very professional and concerned about me first, as a person , then as a customer. Whenever I have a problem or concern, they always made me a priority. I highly recommend them."
We responded:
"Thank you so much for this great review, Cassandra! It is our pleasure to be able to assist you with your insurance needs! We are honored to have earned your business over the years. We look forward to providing you with your insurance needs and peace of mind for years to come!"
Kay Nettles
February 14, 2025
5
out of
5
rating by Kay Nettles
"Great agent!"
We responded:
"Thank you, Kay, for your kind words! It's great to know that you had a positive experience with Paul Cribbs State Farm. Your satisfaction is very important to us, and we're here to assist with any of your insurance needs."
ramon bezanilla
January 8, 2025
5
out of
5
rating by ramon bezanilla
"Excellent customer service very helpful great people"
We responded:
"Thank you, Ramon, for your great review and compliments! Your feedback is greatly appreciated. If there's anything more we can do for you, feel free to reach out anytime!"
yvette hill
December 10, 2024
4
out of
5
rating by yvette hill
"State Farm Agents can get real nasty when they do not want to talk to there clients.Or they will tell the person to tell the client that they went to lunch.Not at no 10:30 in the morning.Things of that nature."
Emil Girardin
November 18, 2024
5
out of
5
rating by Emil Girardin
"Raymond was my adjuster and did a through inspection of my damage. Enjoyed working with State Farm."
We responded:
"Thank you for the 5-star review, Emil! We're happy to hear you had a positive experience with State Farm."
Thomas Bailey
October 27, 2024
1
out of
5
rating by Thomas Bailey
"Despite my history with this agency being stellar, I was routinely gifted with premium increases. As a result of my expressed concern, I will acknowledge that they offered me a discount. That discount pertained to Drive Safe and Save. A device is attached to your vehicle to monitor your driving habits. Firstly, that discount comes with a cost. My freedom on the road is mine. If I can help it, it shall not be monitored. Secondly, it makes no sense. It is only reasonable to say that my flawless record already warrants receiving this discount. Safe driving has undoubtedly been proven over the course of 15 years. A device is not needed to prove this. Between July and December of 2022, I approximately paid $85. Between January and June of 2023, I paid $99.74. For the succeeding six months, I paid $112.09. Next, my bill (premium) was $126.61. I have a 2012 Honda Civic. I get it; there are factors that contribute to increases. However, one might think that a claimless (15 years or more) customer (23 years) would not receive an increase for each of the past four renewal periods. I visited their office to cancel my auto insurance. I told them that each of my last four premium renewals increased in price. There seemed to be no end in sight. Near the end of the meeting, the person asked if a future quote could be sent to me; I had no problem with that. The representative said that State Farm is pretty good about getting former customers back. That right there implied that the upcoming quote would be lower than what they last had me at. After 23 years of loyalty, they could have dropped the price right then and there. One big game! They likely expect folks to not uproot a long-standing account. Don’t be afraid to part ways. They’re counting on people thinking a change is a hassle; it’s not. I suggest not choosing Paul Cribbs - State Farm. I switched to USAA."
We responded:
"Thomas, we are truly sorry you feel this way. In the last 9 months, the state did take an overall rate increase that is unfortunately out of anyone’s control but there has not been another one since. Also, with the drive safe and save discount, that will only compliment your safe driving habits. It is not a tracking device and only monitors how the vehicle is handled. We always try to do anything we can to help our customers, but we do apologize that you were unhappy. If there is anything we can do, or you have any questions please give us a call."
Michael
October 23, 2024
1
out of
5
rating by Michael
"Years ago great place to deal with now not so much. Can never get anyone to talk to you always say they have to take your number and call you back, but never do. Will be changing my agent as soon as possible."
We responded:
"Michael, we're sorry to hear you feel this way. Due to the recent storm we have been extremely busy processing claims. Please reach out to our office manager directly at cindy@paulcribbs.net and she can assist you as soon as possible."
Melissa Little
October 18, 2024
5
out of
5
rating by Melissa Little
"Knowledge and has care spirit for customer needs"
We responded:
"Thank you so much, Melissa! It's wonderful to hear that you felt well taken care of and that your needs were met. Your feedback is greatly appreciated!"
Timothy Bethay
October 18, 2024
5
out of
5
rating by Timothy Bethay
"Paul Cribbs State Farm is fantastic!"
We responded:
"Thank you so much for the great review, Timothy! We're happy to hear that you had such a positive experience with our agency. Your support means a lot to us!"
Danni
October 17, 2024
5
out of
5
rating by Danni
"The whole staff is great. I dealt with Mrs. Kathleen, she was super helpful and nice. Even helped me figuring out how to understand filing a claim, because it was a first for me. Thank you"
We responded:
"Thank you so much for your kind words recognizing our team! We're happy to hear Kathleen was able to assist you so effectively. It's wonderful to know she made your first claim experience easier to understand. We appreciate your feedback!"
Robert Carpenter
October 16, 2024
5
out of
5
rating by Robert Carpenter
"Wayne was awesome and understanding"
We responded:
"That's great to hear, Robert! We're so glad Wayne could assist you. Thank you for your kind words and 5-star review."
J. Davis (scwisdom)
October 16, 2024
2
out of
5
rating by J. Davis (scwisdom)
"I've dealt with this agency for 7 years. Yesterday I went in(the 2nd time ever), to transact business. Everyone was kind and polite. Teresa even offered me water. When I asked to use the restroom, she apologized with a smile and informed me that the restroom was not available to the public any longer, because people had previously come in and "messed" it up. Really? I'm a paying customer, not someone who wandered off the street to use the restroom."
Scott Colburn
August 7, 2024
5
out of
5
rating by Scott Colburn
"Like a good Neighbor...Paul Cribbs is there!!"
We responded:
"Thanks for the fantastic review, Scott! It's wonderful to know that you feel supported and taken care of. Your trust means a lot!"
Johnnie Hampton
July 22, 2024
4
out of
5
rating by Johnnie Hampton
"Paul Cribb staff are eager to assist their customers. I feel comfortable when I enter the office and assured regarding my car coverage."
We responded:
"Thank you for sharing your experience with us! We're thrilled to hear that our team made you feel comfortable about your insurance coverage. Your feedback is greatly appreciated!"
Gloria Gilbert
July 10, 2024
5
out of
5
rating by Gloria Gilbert
"Fast"
We responded:
"Thank you for the positive feedback, Gloria! We're glad to hear that you had a great experience with us. If you need any further assistance, feel free to reach out."
Gloria Crawford
June 5, 2024
5
out of
5
rating by Gloria Crawford
"Everyone is so professional and nice. From the front desk to the Team Leaders. Mr. Wayne Lokey were able to help me save money by getting me discounts that I didn't know that I was eligible to receive. He was very friendly and made me feel that I was appreciated as a customer."
We responded:
"Thank you for sharing your positive experience, Gloria! We're thrilled to hear that Wayne provided you with excellent service and helped you save money. We appreciate your kind words and value your trust in our team."