State Farm® Insurance Agent Paul Cribbs

"Knowledge and has care spirit for customer needs"

"Paul Cribbs State Farm is fantastic!"

"The whole staff is great. I dealt with Mrs. Kathleen, she was super helpful and nice. Even helped me figuring out how to understand filing a claim, because it was a first for me. Thank you"

"Wayne was awesome and understanding"

"I've dealt with this agency for 7 years. Yesterday I went in(the 2nd time ever), to transact business. Everyone was kind and polite. Teresa even offered me water. When I asked to use the restroom, she apologized with a smile and informed me that the restroom was not available to the public any longer, because people had previously come in and "messed" it up. Really? I'm a paying customer, not someone who wandered off the street to use the restroom."

"Like a good Neighbor...Paul Cribbs is there!!"

"Despite my history with this agency being stellar, I have been routinely gifted with premium increases. As a result of my expressed concern, I will acknowledge that they offered me a discount. That discount pertained to Drive Safe and Save. A device is attached to your vehicle to monitor your driving habits. Firstly, that discount comes with a cost. My freedom on the road is mine. If I can help it, it shall not be monitored. Secondly, it makes no sense. It is only reasonable to say that my flawless record already warrants receiving this discount. Safe driving has undoubtedly been proven over the course of 15 years. A device is not needed to prove this. *I did not say that the Drive Safe and Save device is a tracking device (as you stated); I said it monitors your driving habits (how the vehicle is handled). Amended on 12/03/2023: I received my statement for the month of December of 2023. Unsurprisingly, I was gifted with another price hike. Between July and December of 2022, I approximately paid $85. Between January and June of 2023, I paid $99.74. For the succeeding six months, I paid $112.09. Currently, my bill (premium) is $126.61. I have a 2012 Honda Civic. I get it; there are factors that contribute to increases. However, one might think that a claimless (15 years or more) customer (23 years) would not receive an increase for each of the past four renewal periods. They have demonstrated no regard for me and my valid perspective that they’ve generated. Poor business practice! Amended on 12/08/2023: I visited their office to cancel my auto insurance. I told them that each of my last four premium renewals increased in price. There seemed to be no end in sight. Near the end of the meeting, the person asked if they could send me a quote a few months down the road; I had no problem with that. The representative said that State Farm is pretty good about getting former customers back. That right there implies that the upcoming quote would be lower than what they recently had me at. After 23 years of loyalty, they could have dropped the price right then and there. One big game! They likely expect folks to not uproot a long-standing account. Don’t be afraid to part ways. They’re counting on people fearing a change being a hassle; it’s not. I suggest not choosing Paul Cribbs - State Farm. I switched to USAA."

"Paul Cribb staff are eager to assist their customers. I feel comfortable when I enter the office and assured regarding my car coverage."

"Fast"

"Everyone is so professional and nice. From the front desk to the Team Leaders. Mr. Wayne Lokey were able to help me save money by getting me discounts that I didn't know that I was eligible to receive. He was very friendly and made me feel that I was appreciated as a customer."

"Customer service was excellent. Cashier was excellent at her job."

"I have had State Farm Insurance for 30 years with Paul Cribbs. Price wise I have been very satisfied with the discounts from having multiple policies. I had to venture out to another company for my business vehicle due to state requirements those rates doubled the next year without any accidents or tickets. State Farm was able to get me the coverage after much more research. Glad to have all my policies under one umbrella again🙌🏾🙌🏾"

"I was very pleased with their process and the speed in which they handled my claim!! Great job 👏 👍"

"I Am GREATFUL!! TO Come Aboard To A New Insurance Company. I Am So THANKFUL!! For The Security And Coverage, I Have Found With Paul Cribbs_State Farm Agency. Oh Yeah!! How Can I Forget "Mr. Wayne Lokey" He Has Been GREAT!! To Work With Every Question Were Answered And The Needs (Or) Follow-Up Met To My SATISFACTION!!"

"I've always been treated with the utmost respect by everyone at Paul's office whether it's over a phone call or in person at his office. Paul is very nice and I enjoy socializing with him when I stop in the office. A special "shout out" to Wayne for his extensive knowledge, and patience answering all my questions!"

"Always been treated with respect. Great, friendly group of agents."

"Didn't get much information that I needed about a quote. Nor did I receive a call back like the man told me he was going to do."

"State Farm is the Best if you need insurance get with State Farm"

"Nice people nice place good service"

"I would like to thank Brandon Chapman for everything he did for us on our insurance. Thank you, State Farm Insurance (Paul Cribbs)"

"I have been a client for 15 years,but the new staff doesn't know what is going on. Am still waiting for a reply from Paul cribb."

"Great place. Great people. Great service."

"This has been my Insurance agent for 25 years, and always had good outcomes."

"Been with the company over 20 years and it has always been a smooth history with all interactions."

"With so many companies vying for our attention, I am so thankful for the security and coverage we have found with Paul Cribbs State Farm Agency. Wayne Lokey has been great to work with. Every question is answered and needs or follow-up met to our satisfaction. We trust this agency and know we don’t have to look anywhere else for our home, automobiles and boat coverage. Great Service all around."