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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sam Dyal

November 8, 2023

1  out of  5 rating by Sam Dyal
"Didn't get much information that I needed about a quote. Nor did I receive a call back like the man told me he was going to do."

Stephanie Statum

October 16, 2023

5  out of  5 rating by Stephanie Statum
"State Farm is the Best if you need insurance get with State Farm"

Miguel Miller

October 12, 2023

5  out of  5 rating by Miguel Miller
"Nice people nice place good service"
Profile photo of Delphine Street

Delphine Street

September 24, 2023

5  out of  5 rating by Delphine Street
"I would like to thank Brandon Chapman for everything he did for us on our insurance. Thank you, State Farm Insurance (Paul Cribbs)"

Dr. Sanjay Gupta

September 8, 2023

1  out of  5 rating by Dr. Sanjay Gupta
"The only reason I have given a 1-star is because anything less was not an option. This office is extremely poorly run. Staff does not return calls and are quite rude when you call. It appears that they are only an agent to collect the premiums but not to help their customers with any issues or concerns. My experience with Nicky Carver at Paul Cribbs' office has been nothing short of terrible!"

Mickey Parker

August 9, 2023

1  out of  5 rating by Mickey Parker
"I have been a client for 15 years,but the new staff doesn't know what is going on. Am still waiting for a reply from Paul cribb."


July 29, 2023

5  out of  5 rating by Brooke
"Great place. Great people. Great service."

Henry Gibson Sr

June 23, 2023

5  out of  5 rating by Henry Gibson Sr
"This has been my Insurance agent for 25 years, and always had good outcomes."

Jean Gibson

June 23, 2023

5  out of  5 rating by Jean Gibson
"Been with the company over 20 years and it has always been a smooth history with all interactions."

Connie Mann

May 16, 2023

5  out of  5 rating by Connie Mann
"With so many companies vying for our attention, I am so thankful for the security and coverage we have found with Paul Cribbs State Farm Agency. Wayne Lokey has been great to work with. Every question is answered and needs or follow-up met to our satisfaction. We trust this agency and know we don’t have to look anywhere else for our home, automobiles and boat coverage. Great Service all around."

Jack Hebert

March 30, 2023

5  out of  5 rating by Jack Hebert
"Nice folks,, enjoyed the experience. 😎"

Vanessa Copeland

February 17, 2023

5  out of  5 rating by Vanessa Copeland
"Paul Cribbs State Farm in Valdosta are great Reliable company more like a family they care and it’s always a smiling face to greet you ."

Kenneth Lokey

February 7, 2023

5  out of  5 rating by Kenneth Lokey
"This location is heaven on earth, Nicky who handled my problems , was fantastic. Mr. Paul also was very helpful in guiding me for my family life insurance’s question. Thanks to wonderful and very helpful group of people ."

Thomas Bailey

December 5, 2022

1  out of  5 rating by Thomas Bailey
"For more than ten years, I have been a loyal customer. My premiums have never failed to be met. Often times, they have been settled well before the due date. Additionally, I have never filed a claim. My driving record has been a clean one. When called upon, they have been there to serve me. Until now, I have not ever had one concern with their service. Within the past year (roughly), I have encountered two separate price hikes in my monthly premiums. As for the first one, I simply tolerated it. The second one struck a nerve. It is not about the money. It is merely about the principle. Despite my history with this agency being impeccable, I am gifted with two price increases (within a fairly short time frame). As a result of my expressed concern, I will acknowledge that they offered me a discount. That discount pertained to Drive Safe and Save. A device is attached to your vehicle to monitor your driving habits. Firstly, that discount comes with a cost. My freedom on the road is mine. If I can help it, it shall not be monitored. Secondly, it makes no sense. I think it is only fair to say that my flawless history with this agency already warrants receiving this discount. Safe driving has undoubtedly been proven for ten plus years. I can compromise on certain elements, but not on principle. It is not a joy writing this review, but these are the facts. *I did not say that the Drive Safe and Save device is a tracking device (as you stated); I said it monitors your driving habits (how the vehicle is handled). Appended on 12/04/2022: I received my statement for the month of December. Unsurprisingly, I was gifted with a third price hike (still in a fairly short time period). Between my last review (above) and this new one, I have kept my clean, claimless driving record intact. Within the past twenty months, as mentioned, three separate premium increases have been gifted to me. Collectively, it has risen by $20.27. One might think a degree of the opposite would occur. According to fair-mindedness, this is not being a good neighbor; let's be real! State Farm is shooting itself in the foot. This is not warranted. Instead of continuing to raise premiums every few months, it would be beneficial to incentivize your customers with flawless records. As a result, this agency would retain more of its customers. It is then that being a good neighbor (State Farm is there) would ring true."

Joe California

October 23, 2022

5  out of  5 rating by Joe California
"The personnel are very professional and friendly! Great service and rates too! :)"

Howie Hartman

October 22, 2021

5  out of  5 rating by Howie Hartman
"I am very pleased with State Farm Agent Paul Cribbs and i have been a paying member of State Farm for 46yrs. and 2yrs before that my mom and dad paid my car insurance which means i have been a State Farm customer for 48yrs."

Heather Adams

September 28, 2021

5  out of  5 rating by Heather Adams
"Paul Cribbs State Farm has been my insurance company many years. Mr. Richard treats everyone like family. He never hesitates to answer when I call with a question. Logan also has went over and beyond for me even on the weekends she made herself available to help me with an issue I had while on vacation. Mr. Paul, Mr. Richard and Logan care about the customers and are always available to help whenever you need them. The best insurance company and employees by far!!!"

tia keene

September 28, 2021

5  out of  5 rating by tia keene
"Logan is a life saver. I was paying out the roof on my car insurance somewhere else for over 7 years. I called her and had a quote and new insurance in less then an hour. I would highly recommend State Farm."

Lydia Giddens

September 21, 2021

5  out of  5 rating by Lydia Giddens
"Very professional , great prices, most of all good quality 😊"


September 20, 2021

5  out of  5 rating by BOB GREEN
"Been with Paul Cribbs State Farm for 33 yrs, it’s been great!"

Ciro Delgado

September 7, 2021

5  out of  5 rating by Ciro Delgado
"They are Excellent and have fast friendly service and are very efficient and attentive"

Robbie Barrios

September 7, 2021

5  out of  5 rating by Robbie Barrios
"They are very friendly and professional"

Terry Rose

August 4, 2021

5  out of  5 rating by Terry Rose
"The state farm family has been good us thank you for everything do"

Lamar Golivesky

July 30, 2021

5  out of  5 rating by Lamar Golivesky
"Always experience Paul handles my accounts very professionally with my best interest a priority."

Judy Powell

July 12, 2021

5  out of  5 rating by Judy Powell
"My agent Mrs. Amy Gwynn is the best I can call her for anything and she always help me out"